## Products

### FindeeFrendz - Kids Tracker Bag Charms  
[Track what matters most](/content/products/findeefrendz-kids-tracker-bag-charms/index.html)

### PowerDock 2 - 4 in 1 Charging Dock with 10,000mAh PowerBank  
[Charging station with detachable power bank](/content/products/powerdock-2-4-in-1-charging-dock/index.html)

### PowerPack 3 - 10,000mAh Magnetic Power Bank  
[Equipped with interchangeable cables](/content/products/powerpack-3-10-000mah-magnetic-power-bank/index.html)

### PowerPack Universal 2 - 6 in 1 Travel Power Bank 10,000mAh  
[Charge in 150+ countries](/content/products/powerpack-universal-2/index.html)

### PowerPack Slim 2 - World's Thinnest Magnetic Power Bank  
[Ultra Thin, Ultra Light](/content/products/powerpack-slim-2/index.html)

### PowerPack Universal 2 - 6 in 1 Travel Power Bank 10,000mAh  
  
US$137.00  
Available soon

### AiraSound - Bluetooth Travel Transmitter  
  
US$36.00  
Available soon

### PowerPack Nano - Key Ring Power Bank  
  
US$44.00  
Available soon

### PowerPack Slim 2 - World's Thinnest Magnetic Power Bank  
  
US$65.00  
Available soon

## Start a Return or Warranty Request

### Product Returns
Snap Happiness Guarantee 60 day returns  
Choose this option if you are sending a product back to us under the Snap Happiness Guarantee.  
- Change of mind  
- Wrong item or not what you expected  
- Returning within 60 days of delivery  
- Unopened items for instant approval  
- Opened or lightly used items that meet our return criteria  
  
All returns must meet our returns policy and include proof of purchase.  
[Start a return](/content/pages/start-a-new-return/index.html)  
[View full returns policy](https://app.commslayer.com/hc/snap-help-centre/articles/1764588339-60-day-return-policy)

### Warranty claims, faults and product issues
24 month product warranty  
Choose this option if your product is not working as it should and you need troubleshooting or a replacement.  
- Product faults, failures or defects  
- Charging or connection issues  
- Overheating concerns or safety behaviour  
- Replacement unit needed under warranty  
- General troubleshooting help  
  
All products are covered by our 24 month warranty and Australian Consumer Law rights.  
[Submit a warranty claim](/content/pages/start-a-new-warranty-request/index.html)  
[Troubleshoot with support chat](/content/pages/start-a-return-or-warranty-request#openchat/index.html)  
[View full warranty policy](https://app.commslayer.com/hc/snap-help-centre/articles/1763596611-product-warranty)

Not sure which option to choose?  
[Contact support](mailto:help@snapwireless.com.au)

### Shipping Information
Free shipping with orders over $175.

Designed with love from Adelaide.

Fast Dispatch - All orders ship from our Sydney warehouse.

Secure Payment - Safe and secure checkout with SSL.